Townhouse Green City

kirpalSingh Chuphal·24 Sep 2025

5

Receptionist & other hotel staff were helpful. My stay in the hotel was for 11 days. The room service was poor as most of the time we had to ask for the basic amenities which should have been provided by the hotel management by itself, for eg. Towel, toiletries,etc. Later, on raising this issue twice or thrice, they improved. The main issue was the complimentary breakfast served by #Shiva #Sagar. It offered a mini tiffin (cost Rs. 70) which had south indian meal and mini tea/coffee as the only option. The same menu was served everyday. On request, they brought in other options like a plate of poori sabji or two slice of bread butter. But at the same time, would omit the mini tea/coffee for these options. Neither the quantity of other meal options were fulfulling when coMpared to the south indian option. #OYO should increase their service standard as per the prices they charge. There is definitely some room for improvement.

Ankita Thakur·24 Sep 2025

5

Receptionist & other hotel staff were helpful. My stay in the hotel was for 11 days. The room service was poor as most of the time we had to ask for the basic amenities which should have been provided by the hotel management by itself, for eg. Towel, toiletries,etc. Later, on raising this issue twice or thrice, they improved. The main issue was the complimentary breakfast served by #Shiva #Sagar. It offered a mini tiffin (cost Rs. 70) which had south indian meal and mini tea/coffee as the only option. The same menu was served everyday. On request, they brought in other options like a plate of poori sabji or two slice of bread butter. But at the same time, would omit the mini tea/coffee for these options. Neither the quantity of other meal options were fulfulling when coMpared to the south indian option. #OYO should increase their service standard as per the prices they charge. There is definitely some room for improvement.