The staff at the hotel were friendly, but the check-in experience could have been smoother. The food was decent, but nothing extraordinary. The room was comfortable, but it lacked a few essential amenities. Overall, an average experience for a 4-star hotel.
The staff was exceptional, always ready to assist with a smile. The check-in experience was flawless and hassle-free. However, the food options could be improved to match the high standards set by the rest of the hotel. Overall, a pleasant stay.