
Oyo, I had made a reservation through your platform, with the confirmation that I would pay INR 1,000 at the hotel upon arrival. However, when I reached the hotel with my travel companions and after a significant amount of confusion and searching for the hotel, the hotel staff informed me that no prior payment had been made. As a result, I was asked to pay INR 1,245 instead. I explained that I would only pay the amount if I could be shown proof of the charge and was willing to pay, but I was told that I would not be given the room unless I paid immediately, as no rooms would be available at 2 AM. Under duress and with no other option, I made the payment of INR 1,245 and was allowed entry into the room. Upon entering the room, I discovered that the phone was not working and was unable to contact anyone for assistance. But Oyo CC helped me. Regards

Check in procedure is smooth and friendly Room service is good and very clean atmosphere at room and washroom area.overall very Good