Clubhouse Hotel Mohali, Chandigarh

MAKKAR DALBIR·26 Jan 2026

5

The rooms were well-maintained and comfortable, and the breakfast was delicious with good variety. The restaurant staff was extremely cooperative and courteous, which deserves appreciation. The overall hotel ambiance is pleasant, and considering the facilities provided, it offers good value for money.rnHowever, the poor internal coordination and mismanagement by the reception staff regarding room allocation significantly affected our experience.All aspects of our stay were satisfactory except for a serious lapse in room allocation, which caused unnecessary inconvenience and frustration.rnrnWe had specifically booked two adjoining rooms, and this preference was clearly selected and acknowledged at the time of booking. Upon arrival, we were given the key to one room, and the hotel staff explicitly confirmed that the second adjoining room would be Room Nos. 214 and 215 on the second floor.rnrnHowever, when I arrived late at night to collect the key for the second room, the night-duty receptionist arbitrarily allotted a room on the first floor. When questioned about Room No. 215, which had already been confirmed and reserved for us, he stated that it had been allotted to another guest, allegedly by the morning shift staff, and offered only an apology.rnrnAfter I expressed strong dissatisfaction, another room on the same floor was provided, but it was located far away from the first room, completely defeating the purpose of booking adjoining rooms.rnrnThe following morning, the morning shift staff contradicted this explanation, stating that Room No. 215 was indeed reserved for us and that it may have been wrongly allotted by the night staff. This clearly indicates poor internal coordination and mismanagement.rnrnDespite prior confirmation, the hotel failed to honor a committed booking condition, which is unacceptable. This incident alone significantly impacted our experience and reflects a lack of professionalism in handling confirmed reservations.rnrnI expect this matter to be formally reviewed, and appropriate corrective action be taken to ensure such incidents do not recur in the future.

Blueprint roofing·01 May 2026

5

Clubhouse Hotel Chandigarh Mohali offers a modern and comfortable stay experience, especially for travelers looking for a balance between luxury and affordability in the Mohali area. The hotel has gained a strong reputation for its cleanliness and well maintained interiors, which immediately create a positive first impression. The rooms are spacious and thoughtfully designed with a contemporary touch. Guests often appreciate the comfortable bedding and neat bathrooms, making it suitable for both short and longer stays. Basic amenities like WiFi, air conditioning, and room service function smoothly, adding to the convenience. Many visitors highlight the peaceful atmosphere, which makes it easy to relax after a busy day. Service is one of the stronger aspects here. The staff is friendly, attentive, and quick to assist, contributing to a pleasant overall experience. The check in and check out process is generally efficient and hassle free. The hotel also offers facilities like a fitness center, spa, and in house dining, which enhance the stay. Food quality is good with a decent variety of options available. Reviews often mention the hospitality and overall experience as excellent, with many guests recommending it for both business and leisure visits. () Overall, Clubhouse Hotel Chandigarh Mohali provides a reliable and enjoyable stay with a good mix of comfort, service, and value.