The check-in experience was outstanding, deserving of a full 5-star rating. The staff was friendly and accommodating, earning a solid 4-star rating. However, the amenities fell short and were disappointing, which is why I give them only 2 stars. Overall, a pleasant stay with room for improvement.
The check-in experience was disappointing and the food was unsatisfactory, but the hotel made up for it with its cleanliness. Overall, I would rate my stay as a 4-star experience.