Stayed here for a month. The price was decent and the staff were polite and accommodating. The location is quite central- close to metro, bus and jetty point, the Subhas park is nearby for morning walks. I only wish that the rooms were more lit, there is not much sunlight percolating through. However there is a terrace. I would recommend it if you're are visiting Ernakulam for business purposes.
The check-in experience was flawless, the staff was extremely friendly and efficient. The amenities provided were top-notch and exceeded my expectations. The food at the hotel was exceptional, with a wide range of delicious options. Overall, a perfect 5-star experience!