OYO 819756 SS INN Hotels & Homes
Plot no-1621, Besides Geeta Bhavan, Poonama Gate, Kapilaprasad, Oldtown, Bhubaneswar, Bhubaneswar
Very Good
141 ratings
Room was good. Hotel also maintained but there is miscommunication between Oyo and hotel about room types. I booked 6 classic rooms and on arrival hotel manager told me they have only 2 classic rooms. On raising concern with Oyo they said they will talk and settle it and I will get the check in and don't have to pay anything extra. On getting back I was allowed to checkin by hotel manager but he was not able to do that on app so Oyo can confirm. All this coordination for issues of Oyo and hotel manager made the entire day hectic. We made the payment to hotel manager and checkedout. Oyo needs to coordinate it directly with hotel rather than customer. I had calls more than 10 from customer care and explaining history to everyone which was frustrating. Oyo to coordinate such things with hotel or have the cal log details so customer don't waste the time sharing history again A day later I had mail from Oyo of no show as checkin did not happen on app. 2 day later successful checkout msg
- Check-in12:00 PMCheck-out11:00 AM
- no check-in between 12 AM to 6 AM
- Couples are welcome
- Guests can check in using any local or outstation ID proof (PAN card not accepted).
- This hotel is serviced under the trade name of SS INN Hotels & Homes as per quality standards of OYO