The hotel was overall a pleasant experience. The room, however, was not up to the mark. It could use some improvement in terms of cleanliness and maintenance. Other than that, the staff was friendly and accommodating, and the facilities provided were satisfactory.
The hotel provided a decent check-in experience, although it could have been smoother. The room was comfortable and clean, meeting my expectations. The amenities were satisfactory, although there is room for improvement. Overall, a pleasant stay at a 4-star hotel.