1) Rooms are not hygienic/clean. You may get ugly bedsheets and comforters. Even though you call multiple times to change them, they won't respond. 2) Even if you paid for a room with 3 adults, one should be sleeping on the floor. Because they are not going to provide any extra mattress. 3) You may also get a room with an open window with no curtain to disturb your privacy. I have never seen such a wonderful facility at any hotel in my entire life. People will be clearly visible from outside. 4) For any help, you can contact them. But you will never get any response. I have called them multiple times for an issue with lock and key. They didn't even come and check. I would have given ZERO rating if OYO allowed me, I had the worst experience with this stay and the worst staff who didn't even respond to any problem.