I am sorry to hear about your negative experience at our hotel. We value cleanliness, staff service, and smooth check-in processes. We apologize for any inconvenience caused and assure you that we are taking immediate action to address these issues. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.
The location of the hotel was excellent, very convenient and easily accessible. The cleanliness of the rooms was good, although there were a few minor issues. The check-in experience was smooth, although it took a bit longer than expected. Overall, a good stay.