Despite the disappointing check-in experience, the hotel managed to redeem itself with its superb ambiance and courteous staff. The food was mediocre, but the hotel's well-maintained amenities more than made up for it. Overall, a decent stay, but there is room for improvement in certain areas.
The room was fantastic, very comfortable and clean. The check-in experience was okay, it could have been smoother. However, the staff was friendly and helpful. Overall, a great stay.