First booked the stay through customer care, where payment has done through Paytm. After reaching hotel it was said that the booking was for only 3 people with 3 rooms whereas in the call it was confirmed that 8 people with 3 rooms. So, the booking was cancelled and it was said to have full refund of Rs. 3352/- within 24 hour and got the mail for the same but till now I have not received the refund. Kindly, look into the matter and do the needful ASAP.