The staff at the hotel was amazing and provided excellent service throughout my stay. However, the cleanliness of the hotel could be improved. The check-in experience was smooth and hassle-free. Overall, I had a great experience and would highly recommend this hotel.
The check-in experience was excellent, and the staff members were incredibly friendly and helpful. However, the room didn't meet my expectations, hence the low rating. Overall, I had a great stay thanks to the staff and smooth check-in process.