The staff at the hotel was decent, but could have been more attentive. Check-in experience was average and could have been smoother. The cleanliness of the hotel was satisfactory, but there were some areas that could have been cleaner. Overall, a good stay.
The room was excellent, the check-in experience was smooth, and the staff was extremely attentive and helpful. Overall, a fantastic stay at this hotel. Definitely deserving of a 5-star rating.