
Location is good, Rooms are good enough. but service needs improvement. staff here seems like have no idea about what is customer service. I checked in at 10am today, early check-in which was informed earlier, made me wait for 25 minutes to get keys which is fine considering the availability. i was happy to wait. but when i stepped into breakfast at 10:45am, the service manager did not even try to understand why i am late, he just said breakfast over and come back for lunch. that was rude. he could have at least had a pleasant smile and offered something light food or juice. but he quietly refused its time up and no breakfast available :-) not expected from Mayfair Thanks Shashi K

EXCELLENT SERVICE...and staffs are good ...