1. Service: Overall, I was impressed with the level of service provided by your staff. They were consistently friendly,attentive,helpful throughout my stay, which greatly contributed to a positive experience. 2. Cleanliness: I found the cleanliness of the room,common areas,facilities to be satisfactory. The housekeeping team appeared to maintain a high standard of cleanliness, and the environment felt well. 3. Reception: The reception staff were generally efficient and courteous during check-in and check-out processes.Which affected the overall efficiency and professionalism of the front desk service. In conclusion, while there were aspects of my stay that I found enjoyable, there are opportunities for improvement in service, cleanliness, and reception. I trust that this feedback will be valuable in ensuring a consistently excellent experience for all guests.