Super OYO 90478 Marina World

Kennedy Tang·06 Apr 2024

5

good lo

Olympia Teda (Teey)·06 May 2024

4

(Translated by Google) Clean and tidy room. Stayed 2 nights at Marina World.. clean bathroom, cold aircond.. strategic location in the middle of the city.. Only the service from the employees is not satisfactory, the morning shift receptionist is okay. The night shift receptionist is okay. It's just this one employee that the receptionist is messing with everything 😂.. He can force me to pay early payment to check in.. I refused to pay early payment but wanted to push it to the deposit 😒.. when I went to the counter at 11am, she forced me to make an early payment so that she could stay in the same room but I refused, I said that I had booked online and made the payment online, this woman also told me "the room is full today and there may not be a room for you even though booked and paid online" yes.. I replied "it's okay, the money can be refunded because it's not my fault that the room is full, I just paid in advance" he replied "it's possible that the hotel/oyo doesn't want to refund your money or it's taking time it's taking a long time to refund your money", she said okay, just wait.. then she gave me the card for the room near me (with a proud face) then the card got blocked from entering the room WTF😒.. She said now it's time to check out at half past 11 it's time to check out.. the new time is 11:15am.. I told him that the check out time is 12 o'clock not 11:30. You gave the wrong information to him.. He told me again "our system is for people to check out as early as 11:30 am already checked out, the room is good for locking yourself if you want to be close to check out time". out" .. After that, he opened the door to her room with a proud face🙂‍↕️.. fyp He is a Cleaner, the receptionist knows everything lol (Original) Bilik Bersih dan kemas 2 malam dah stay di Marina World.. bilik mandi bersih aircond sejuk.. location strategik di tengah bandar.. Cuma service dari pekerja tidak memuaskan, Receptionist shift pagi okay✅ Receptionist shift Malam okay✅. Just seorang pekerja ni ja yang acah receptionist memandai dengan semua benda 😂.. Dia boleh pulak paksa saya bayar early payment untuk check in.. Saya tolak untuk membayar early payment mejal nak tolak dekat deposit pulak😒.. masa saya pergi kaunter pkul 11am, dia memaksa saya untuk membuat early payment supaya sya boleh stay di bilik yang sama tetapi saya menolak, saya cakap dah booking online dan dah membuat bayaran secara online, perempuan ini juga bagi tahu saya "bilik harini penuh dan kemungkinan tiada bilik untuk kamu walaupun sudah di booked dan dibayar online" ko ya.. saya balas balik "its okay duit boleh refund sebab bukan slh saya bilik penuh saya hanya sudah membayar awal sahaja" dia balas balik " kemungkinan pihak hotel/oyo tidak mau refund duit kamu atau pun dia ambik masa lama untuk refund duit kamu" , sya cakap takpa sya tunggu saja.. lepas itu dia bagi kad bilik dekat saya( dengan muka sombong) terus kad kena block masuk bilik WTF😒.. Dia cakap sekarang sudah masa untuk check out pkul 11 setengah memang masa untuk check out.. jam baru ja pkul 11:15am.. Saya bagi tahu dia lagi jam check out pkul 12 bukan Pukul 11 setengah kamu salah information sya bagi tahu dia.. Dia cakap kat saya lagi "sistem kami org memang check out awal pkul 11 setengah dah check out memang bilik pandai kunci sediri kalau mau dekat jam check out".. Saya bagi tahu dia lagi " tidak boleh macam tu sebab jam check out pkul 12 di sistem oyo di resit Hotel pun ada tertulis pkul 12 jam check out" .. Lepas tu terus dia buka pintu bilik sya dengan muka sombong🙂‍↕️.. fyp Dia ialah Cleaner acah2 terpaling receptionist tahu semua benda lol