The last few months have seen events that have been unprecedented in the memory of the current generation. Unprecedented - we have used the word so often that it has now ceased to convey the gravity of what humanity is facing. The exogenous shock created by COVID-19 is expected to not only shape consumer preferences but also ...
‘Atithi devo bhava’ This guiding principle has shaped OYO’s DNA since 2013. We have always strived to go above and beyond for our customers and deliver delight with the best possible experience. 7 years on, OYO continues to be the customer’s foremost choice to find their perfect space. The OYO fraternity has always ...
I first want to openly acknowledge that It's been a rough patch for us over the last few months in the UK. In January, when we initiated our global restructuring exercise and laid out the new 2020 sustainable plan (refer to my last blog here), I could never have anticipated that we would enter our peak season in Europe facing ...
Internet harassment against women is at an all-time high in India. With social media platforms being an open space for public dialogue, there’s always room for unwanted trolling and bullying especially towards women. We at OYO Hotels & Homes, have today launched a one-of-its-kind Online Relationship Management (ORM) ...
There may be several reasons which can be cited for us being one of the world’s leading hotel chains but one of the most important reasons that has contributed immensely to our growth journey is our obsession with our customers. Customer centricity has always been the guiding light for us and it takes precedence more so than ...
We’re OYO. We’re a new-age hospitality company that is changing the way people live around the world. Our hotels and homes businesses hosted over 180 million guests from 120 + nationalities. We had humble beginnings in Gurugram, India, and we have grown across the world by focusing on our customers and our partners – ...