London Thames Lodge by Palette Resorts

Rifki·15 Sep 2025

5

This beautifully decorated hotel has been a true pleasure -- after spending nearly a week here, I decided to extend my stay for another week. It’s genuinely serene, incredibly quiet, despite being located on a main road, thanks to the exceptional soundproofing of the rooms. My accommodation is also remarkably spacious, featuring a sitting area with a sofa and chair, along with a generous built-in desk. I absolutely adore the tub/shower (an actual cast iron tub that’s very deep!), and there’s even a towel warmer, plus a nicely sized wardrobe/storage area that includes tea-making facilities and a small cooler. The staff kindly allowed me to check in early, which I truly appreciated, and Ana at the front desk has been especially helpful in making that happen for me initially and on several occasions -- assisting this bewildered American with some British currency queries, as well as guiding me on how to get into London by train. She also promptly addressed a couple of minor issues with my room upon my arrival, all handled swiftly and with a warm smile. Other staff members have also been wonderful, including Magda, who radiates a genuine spirit of "welcome"... which truly makes a difference when traveling (especially since this is my first visit to England). Everything has gone smoothly during my stay overall, which is clearly why I chose to remain here a bit longer. I’ve also relished the lavish breakfast and enjoyed lunch on the deck during a sunny spell... the pizza was delicious, and what a tranquil spot to take in the river views. I’ve strolled to a nearby pub and shops, and I’ve also walked from the train station; there’s quite a bit to explore within a 10-15 minute walk. I also enjoy sitting in the common areas with my laptop -- this charming hotel is both lovely and peaceful, and hats off to their dedicated staff...!

Hongying·05 Aug 2025

4

I just returned from an amazing week at this hotel, and I can confidently say that my experience surpassed all my expectations. From the moment I stepped in, the staff was welcoming, professional, and attentive, ensuring that every detail of my stay was flawless. The room was immaculate, spacious, and had everything I could possibly need, including a wonderfully comfortable bed that guaranteed restful nights. The housekeeping team did a fantastic job, maintaining the room in pristine condition throughout my visit. The hotel provided cozy and well-kept facilities, which contributed to a very enjoyable stay. While everything was superb, I did find myself wishing for a small fridge in the room, which would have made the experience absolutely perfect. The location was fantastic, offering easy access to local attractions while also providing a peaceful and relaxing atmosphere to unwind. In summary, I cannot recommend this hotel highly enough. Every detail was thoughtfully considered, making my stay a true delight. I would not hesitate to return and will certainly recommend it to my friends and family.