10-08-2024 room #211 Brand new: AC, Floor, Small fridge, Furniture, Bathroom & Fixtures, vanity mirror is really nice, back lit headboard, quality of work is excellent; then you get to a crappy T V that's going out. Put in a larger, newer tv. A fridge with a freezer, & put in a microwave & I would feel good about paying more than the other rooms...staff was accommodating & put me in another room(I turned it down & kept the original room) for the sake of this review I want to keep it mostly positive & on the first room. No doubt they put a lot of work in the remodel it just felt incomplete.
I was down from Arizona visiting my daughter and I usually stay at The Ramada, they were all booked so I ended staying at your Costa Mesa location. I must say the young lady Slyiva was so warm and helped me with my check in. Kristina helped me with anything I needed during my stay. Your prices were amazing for seniors and it was very peaceful and relaxing. Eddie was just wonderful always engaging with the customers and trying to meet there needs. I won't ever be going back to the Ramada that's for sure!! Thank Eddie and Staff 💓 S