I experienced mixed emotions during my stay. While the location was convenient, there were significant discrepancies in the cleanliness of the rooms assigned to myself and my colleague. My room on the first floor appeared to have not been mopped properly, and upon closer inspection, I noticed soap scum on the sink and hair in the shower. Additionally, the bed emitted an unpleasant animal-like odor. When I requested a change of sheets, I was provided with brand-new, sealed sheets, which alleviated my concerns about potential odors. Ms. Straw was exceptionally accommodating and exerted additional effort to ensure my comfort. She provided me with various options to either change rooms or resolve the existing issue. Furthermore, she patiently and comprehensively addressed all my inquiries, ensuring my full understanding. She even demonstrated how to connect my laptop to the Wi-Fi and operate the room lights. Her exceptional service is worthy of recognition and compensation. The hotel's proximity to my intended destinations was convenient, especially considering my unfamiliarity with the area. Its location right off the freeway and the abundance of nearby dining options were additional advantages. While there were some challenges, such as the room situation and unpleasant odors, the hotel offered reasonable value for its price. I have encountered inferior accommodations that charged significantly higher rates.
You get what you pay for and this Motel 6 is about 20.00 higher than other economy brands but it is way worth it. Staff is always amazing and friendly. This location is probably one of the nicest, cleanest and safe locations in the state of Oklahoma. To improve it would be nice to see all locations look like this hotel in Norman. I would pay way more if all Motel 6's were just like this one.