OYO The Baltimore Hotel

KYU·07 ago 2025

4

The reception staff were incredibly accommodating and gladly assisted me with a manual check-in, as I had been on the road for over five hours and didn’t have the chance to complete the self-check-in before arriving. They suggested a nearby takeaway for dinner since their kitchen had already closed by the time I got there. To my surprise, they even offered to provide breakfast the next morning at no additional charge, even though I hadn’t selected that option when booking. The room was spacious enough for one person, and the bathroom was excellent. The hotel was perfectly situated in town, making it convenient for my work commitments the following morning. All in all, I had a wonderful stay and experience, and I would definitely choose to stay here again if I return to Middlesbrough. The only reason I didn’t rate the facilities higher is that I didn’t really take advantage of them to provide a proper assessment.

CISWANTO·20 jul 2025

4

In today's world, it's quite uncommon to be genuinely satisfied with service providers and their staff. The management team truly stands out at this hotel. I've visited numerous hotels across Europe, but this one has been the most sincere and welcoming, especially when it comes to discussing upgrades. I found my stay to be fantastic and cozy. The service was top-notch, complete with balloons and assistance in getting to our party venue.