The Regency, Clifton Bristol by Belvilla

Yessi·04 May 2025

5

The hotel is charming and conveniently located in the city center, yet tucked away on a quiet side street, making it great for exploring the area. However, if you're arriving by car, be cautious. We got there at 1:00 PM, an hour before check-in, and noticed there were three parking spots directly in front of the hotel, plus two more in front of the associated pub. Out of these five spaces, four were vacant. We thought it would be fine to leave our car there and inform the reception that we would check in later after a stroll around the city. Unfortunately, that wasn't allowed! Despite the available spots, we had to wait an hour until check-in time. This meant we had to navigate through the side streets to find a parking space, pay for it, and then return later to use the hotel's parking, which was the main reason we chose this hotel! It was quite frustrating! To top it off, the only car parked in front belonged to a staff member at the reception! We’ve never encountered such inflexible customer service. What was the issue? One could argue that one space should be reserved for guests checking out, but why would they park there in the first place? Regardless, four empty spaces? This felt like unnecessary bureaucracy. Despite this hiccup, our overall experience at the hotel was pleasant, but it did leave a sour note. We might think twice about returning.

Gefen·26 Jul 2025

4

⭐⭐⭐⭐⭐ My partner and I had an amazing stay at the hotel, and we want to express our sincere gratitude to the OYO team for their outstanding hospitality! Even though our visit was short, it created wonderful memories that we will cherish. We were pleasantly surprised to find two bottles of water and teabags, along with a kettle, waiting for us in our room — such a thoughtful touch! Another unexpected yet highly appreciated feature was the fan — we happened to visit Bath during a heatwave (with temperatures around 30°C daily), and having a fan in the room made a huge difference. To our joy, breakfast was included in our stay, which was such a delightful surprise. We also loved that we could store our luggage at no additional charge, which was incredibly convenient. The hosts were warm, welcoming, and truly hospitable. We felt genuinely cared for throughout our time there. We absolutely adore this hotel — we will definitely return and highly recommend it to others!