The Luxury Central Cardiff Signature Hotel By Belvilla

Jessica May·30 Jun 2025

5

Our recent stay at this hotel was truly lovely. The room was spacious, spotlessly clean, and offered stunning panoramic views of the local area. The bed, pillows, and bedding were exceptionally comfortable — my partner and I had one of the best night’s sleep we’ve had in a long time, which is no small thing! That said, there were a few minor details that didn’t quite meet the expectations of a hotel marketed as “luxury”: - The front-of-house staff, who are the face of the business, came across as rather unwelcoming — a simple smile would have made a big difference. - There were no complimentary biscuits in the room — a small touch, but one that guests often appreciate. - The stairwells were quite unsightly. While I assume they’re not typically seen by guests, the lifts were out of order, so we had little choice. - There was an additional charge of £10 to use the swimming and hot tub facilities. We didn’t plan to use them, but charging extra felt a little odd, again, for a luxury hotel. These were the only minor drawbacks we encountered. Overall, the hotel itself is lovely — and while the location may not be to everyone’s taste, we had no issue with it at all. After all, you can’t pick up a hotel and move it — and for us, it was just grand!

Selahattin·18 Jun 2025

5

We had stunning views from our room, and the space was incredibly comfortable with a fantastic layout and a spacious, spotless bathroom. It was easy to adjust the room temperature, and they even provided extra radiators for added warmth during our December stay. The staff were exceptionally friendly and always eager to assist. To top it off, we received a complimentary room upgrade since we were celebrating a birthday, and they thoughtfully arranged balloons, a banner, and a cake at our request. The hotel restaurant was impeccably clean and well-organized. Finding parking was a breeze, with convenient spaces located right beneath the hotel. The location was perfect, just a short walk to all the shopping centers, winter market, and the castle. Our weekend here was absolutely delightful, and I would not hesitate to book another stay at this hotel!