Belvilla Crewe City Centre Hotel - Lifestyle

Telaga·06 Aug 2025

4

Everything was fantastic. I particularly loved the calm, friendly, and relaxed demeanor of the staff when we arrived late at 1am. They were just as wonderful during breakfast, which made it so much easier to unwind. The artwork throughout the hotel was beautiful, and the vibrant design and color palette really caught my eye. The beds were incredibly comfortable, the linens felt fresh, and the modern bathroom was impeccably clean. I also appreciated having tea and coffee facilities in the room. The breakfast options were impressively diverse, rivaling what you’d find at a 4 or 5-star hotel. One incident truly showcased the professionalism of the staff for me. A guest arrived at the same time as us, and in an unfortunate accident, the glass door shattered. Thankfully, no one was injured, but the staff member at the reception remained calm and immediately checked on her, offering help and ensuring she was alright. She was understandably a bit shaken but relieved to be fine and just wanted to get to bed. The next morning, everything was fixed and back to normal. It was handled so professionally, and it was evident that a 24/7 emergency response team must have come in right after the incident. This entire experience really highlighted the quality of the hotel and its management. Plus, the nightly rate is an absolute steal considering all the amenities provided.

RU·06 Aug 2025

4

Everything was wonderful. I especially appreciated the calm, relaxed, and friendly attitude of the staff when we arrived late at 1am. They were just as fantastic during breakfast, which made it so much easier to unwind. The artwork throughout the hotel was lovely, and the bright design and color scheme really stood out. The beds were super comfy, the linens were fresh, and the modern bathroom was spotless. I also enjoyed having tea and coffee facilities in the room. The breakfast selection was impressively varied, rivaling what you’d expect at a 4 or 5-star hotel. One particular incident highlighted the professionalism of the staff for me. A guest arrived at the same time as us, and in a freak accident, the glass door shattered. Thankfully, no one was hurt, but the staff member at the reception remained composed and immediately checked on her, offering assistance and ensuring she was okay. She was understandably a bit shaken but relieved to be fine and just wanted to get to bed. The next morning, everything was repaired and back to normal. It was handled so professionally, and it was clear that a 24/7 emergency response team must have come in right after the incident. This whole experience really spoke volumes about the hotel and its management. Plus, the price per night is an absolute bargain considering all the amenities included.