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they are struggling, but honest people, they are trying to serve best to their guest

The staff was incredibly welcoming, truly one of the best experiences I've had in my 20 years in the industry. I want to give a special shoutout to AISHA, who I believe exemplifies outstanding customer service. Darlene also made our check-in process seamless and hassle-free. Overall, the staff was courteous and friendly. If I could suggest anything for the room, it would be to have more channels or options like Netflix, Prime, or YouTube on the TV, as they have a large screen but fewer channels available. But that's just a personal preference!