The Regency, Clifton Bristol by Belvilla

Chanapat·20 Oct 2025

5

The hotel is delightful, situated right in the city centre yet on a quiet side street, making it ideal for exploring the area. However, if you are arriving by car, do exercise caution. We arrived at 1:00 PM, an hour before check-in. There are three parking spaces directly in front of the hotel, as well as two more in front of the associated pub. Out of these five spaces, four were empty. We thought we could leave our car there and let the reception know that we would check in later after a stroll around the city. Unfortunately, this was not allowed! Despite the available spaces, we had to wait an hour until check-in time! This led us to navigate through side streets to find a paid parking space and return later to use the hotel's parking, which was the primary reason we chose this hotel! It was rather frustrating! To make matters worse, the only car parked there belonged to a staff member at the reception! We have never encountered such inflexible customer service. What would be the harm? One could argue that one space should remain available for guests checking out and loading their cars (but why would they park there in the first place?). Regardless, four empty spaces?! This felt like pure bureaucracy. The otherwise enjoyable experience at the hotel was significantly affected by this. We will not be returning.