Hotel O Genteng Near Genteng Market Formerly Uno Hotel

WenWen·01 Jan 2026

4

(Translated by Google) + This hotel is strategically located for souvenir shopping, as there are many shops selling a variety of typical Surabaya souvenirs. + Affordable prices, especially for those of you who are in the upper classes, but don't expect the same level of service as a 5-star hotel. + This hotel was originally called Yukata, but it may have changed hands. However, it still uses the Uno Hotel name to avoid confusion. + Parking is in the basement, which is quite adequate, although a bit dark. + It's easy to find food and drinks, as the hotel area is quite busy. + This hotel is relatively close to Jl. Tunjungan and the Tunjungan Plaza mall, which is not far away, less than 10 minutes away. - The hotel doesn't have an elevator, so those on the 3rd or 4th floors are quite an effort. Not suitable for seniors. - The rooms are quite okay, but the AC remote control doesn't work. When you do, the remote controls fail. - Hotel staff are limited to the front desk, so if you're carrying a suitcase, especially a heavy one, you'll have to carry it to your room yourself. - There was no water heater in the bathroom where I stayed. There were no amenities like toothbrushes, soap, or toothpaste. There was only one towel provided, which looked worn. I hope the hotel will do some renovations, as the paint is faded and the hotel will look more attractive. 👍🙏 (Original) + Hotel ini strategis untuk belanja oleh2, karna banyak toko2 yg menjual banyak oleh2 khas surabaya. + Dari segi harga terjangkau, apalagi buat kamu yg kaum mendang mending, tapi jgn harap pelayanan lebih ya sperti di hotel bintang 5. + Sebenarnya hotel ini namanya Yukata, mungkin sudah beralih tangan ownernya. Tetapi tetap gunakan nama Uno Hotel agar tamu yang sewa tidak keliru. + Tempat parkir di basement, cukup memadai meski agak gelap. + Ga susah cari makanan atau minuman, suasana sekitar hotel cukup ramai. + Bisa dibilang hotel ini dekat dengan jl.Tunjungan ataupun mau ke mall Tunjungan Plaza tidak jauh, dibawah 10 menit. - Hotel tidak sediakan lift, jadi yg di lt 3 / 4 cukup effort. Kurang cocok bagi lansia. - Untuk kamar cukup ok, tetapi remot ac ga bisa di setting. Bila di setting remote error. - Staff hotel sebatas di resepsionis, jadi bila kamu bawa koper apalagi berat kamu harus bawa sendiri ke kamar mu. - Untuk kamar mandi tidak ada water heater di kamar yg saya nginap. Tidak disediakan amenities seperti sikat gigi / sabun / odol. Hanya sediakan 1 buah handuk yg terlihat usang. Berharap pihak hotel lakukan sedikit renovasi, karna sudah pudar cat nya dan agar hotel kelihatan lebih menarik.👍🙏

Dian Krisnasari·07 Sep 2025

4

(Translated by Google) I ordered through the app, but it turned out they no longer work with it. We received good service, although I was disappointed that the app still offered their service. I ended up ordering through another app. The service was really good, and they were very helpful. Hopefully, the app will refund you soon. The front of the hotel is clean, but the second floor and stairs are a bit dirty, and the bathroom is also a bit dirty. Maybe they can improve the cleanliness in the future. (Original) Pesen lewat aplikasi ternyata katanya sdh g kerja sama dg aplikasi itu Km d layani dg baik, walo kecewa aja kok sistem aplikasi masih menyediakan d aplikasi mereka, akhirny pesan dg aplikasi lain. Pelayanan siii ok bnget, sangat d bantu Semoga segera d refund oleh aplikasi Hotel bag depan bersih tapi lantai 2 dan tangga agak kotor serta kamar mandi juga agak kotor, mungkn ke depannya bs d perhatikan kebersihannya