Townhouse Oak Polamas Residence

yola sri hardani·09 Sep 2026

5

(Translated by Google) I was very satisfied with my stay at Polamas Residence Padang. I got a promo on Agoda for under Rp 150,000, and upon check-in, the price was fair, with no hidden fees (just a Rp 100,000 deposit, which was returned upon checkout). From the moment I arrived, the front desk staff was incredibly friendly and helpful. I had a slight room issue on my first day, but it was quickly resolved and I was upgraded to a new room without any hassle. The room was clean and comfortable. The most impressive thing was that we stayed for several nights, and the next day the housekeeping staff took the initiative to knock on the door to offer room cleaning. For such an affordable accommodation, the service was truly above average. The cleanliness and service were top-notch. Thank you Polamas Residence; I'll definitely stay here again if I ever return to Padang! (Original) Sangat puas menginap di Polamas Residence Padang. Dapat promo di Agoda dengan harga under Rp150.000, dan pas check-in harganya jujur, tidak ada biaya tambahan tersembunyi (hanya deposit Rp100.000 dan dikembalikan saat checkout). Dari awal datang, staf resepsionisnya luar biasa ramah dan solutif. Pas hari pertama kamar sempat ada sedikit kendala, tapi langsung ditangani cepat dan diganti ke kamar baru tanpa ribet. Kamarnya bersih dan nyaman. Hal yang paling bikin salut, kami menginap beberapa malam dan di hari berikutnya staf housekeeping inisiatif ketuk pintu untuk menawarkan pembersihan kamar. Untuk penginapan dengan harga se-terjangkau ini, pelayanannya benar-benar di atas rata-rata. Kebersihan dan pelayanannya top banget. Terima kasih Polamas Residence, kalau ke Padang pasti bakal balik menginap di sini lagi!

Semesta Explore·06 Jun 2026

5

(Translated by Google) I was really disappointed, the AC wasn't cold at all. The bathroom smelled really bad, and no one took the initiative to clean it. I even asked for some freshener and was given it. And what's even worse, the sheets had blood on them, and they didn't change them even though I'd already reported it to the receptionist. (Original) Kecewa banget sih, ac ga dingin sama sekali . Kamar mandinya bau banget , dan ga ada inisiatif buat bersihin, malah saya yg minta dikasih pewangi dan baru dikasih. Dan lebih gongnya lagi spreinya ada bekas darah dong, dan ga diganti padahal udah lapor recepsionis