Collection O Jalan Malioboro Near Lempuyangan Station Formerly Hotel Vala

Ivansaputra ISIPP·29 Des 2025

4

(Translated by Google) I was deeply disappointed with my stay at Hotel Vala Jogja. Our trip was quite long, and our expectations of a comfortable stay were completely unfulfilled. The facilities provided were far from the expected standard. The bathroom was unclean and poorly maintained, creating a feeling of discomfort. The only towel provided was a single, poor-quality towel, appearing old and unhygienic. Furthermore, basic toiletries were completely missing, something I believe should be a mandatory feature in a hotel. The room's tidiness was also very disappointing. The layout appeared haphazard and did not reflect professional service. This made for an unpleasant stay, especially after a long journey and the expectation of a decent place to rest. Overall, this experience left me deeply disappointed. I hope Hotel Vala Jogja will conduct a serious evaluation of its cleanliness, completeness of facilities, and service standards to prevent similar experiences from occurring in the future. (Original) Saya merasa sangat kecewa dengan pengalaman menginap di Hotel Vala Jogja. Perjalanan kami cukup jauh dan ekspektasi untuk beristirahat dengan nyaman di hotel ini ternyata tidak terpenuhi sama sekali. Fasilitas yang disediakan jauh dari standar yang seharusnya. Kondisi kamar mandi kurang bersih dan tidak terawat, sehingga menimbulkan rasa tidak nyaman. Handuk yang disediakan hanya satu buah, dengan kualitas yang tidak layak, terlihat sudah lama dan kurang higienis. Selain itu, perlengkapan mandi dasar sama sekali tidak disediakan, hal yang menurut saya seharusnya menjadi fasilitas wajib sebuah hotel. Kerapian kamar juga sangat mengecewakan. Penataan terlihat asal-asalan dan tidak mencerminkan pelayanan profesional terhadap tamu. Hal ini membuat pengalaman menginap terasa tidak menyenangkan, terutama setelah menempuh perjalanan jauh dan berharap mendapatkan tempat istirahat yang layak. Secara keseluruhan, pengalaman ini meninggalkan kesan kecewa berat. Saya berharap pihak Hotel Vala Jogja dapat melakukan evaluasi serius terhadap kebersihan, kelengkapan fasilitas, dan standar pelayanan agar kejadian serupa tidak dialami tamu lain di masa mendatang

Haliz Azizah·28 Apr 2026

4

(Translated by Google) Don't hesitate to stay here because it's not that scary, the room is also clean, standard, with a price of 100 to 200 thousand, it's less fragrant, the service is also fast, we request it and it's immediately given, the location is very strategic, only the PR is maybe it's less fragrant and the lights are lacking, but here it's not scary at all, so those of you who want to come here can just book it, don't hesitate because I've proven it (Original) Jangan ragu buat menginap di sini karena tidak se menakutkan itu kamarnya juga bersih ya standar dengan harga 100 sampai 200 ribu krg wangi pelayanannya juga cepat kita request juga langsung dikasih lokasinya sangat strategis cuman PR nya mungkin kurang wangi dan lampu nya kurang tapi di sini tidak horor sama sekali jadi kalian yang mau ke sini bisa langsung booking aja jangan ragu karena saya sudah buktikan