The checkin experience was totally awesome! The amenities provided were top-notch and the staff was extremely courteous and helpful. A truly 5 star experience!
A good affordable option for being somewhat close to the beach in Sanur..The bed was comfortable. The pool was great. The staff were helpful, our curtains wouldn't close all the way and they sent someone to fix it very quickly. The TV had lots of international channels.The room was lacking in some ways, for example, only one chair, why not two for a room with a double bed, this would make more sense, maybe a small table to sit at. There was a window open in the bathroom that could not be shut so I needed to leave my bathroom door shut at all times or the aircon would escape. They have three floors and no elevator (not really a problem for me, but worth mentioning for anyone who is concerned about that kind of thing). There is a restaurant, but when we asked to borrow spoons to eat some takeaway we got, they gave us plastic spoons instead, maybe they thought we would steal the spoons? The location wasn't terrible, but is a 10+ minute walk to the beach down narrow alleys that are super dark in the evening.