Capital O - Classic Motor Inn Branson
2384 , Shepherd of the Hills Expy, Branson MO
Good
441 ratings
We stayed at the hotel for a week, and during our stay, Berry, the owner/manager, was on-site every day either at the front desk or helping clean the rooms. He was very friendly and professional to us and all the guests we had seen him interact with, he would visit with us in the morning when we would come in for breakfast as well as the other guests. He let us know that if we needed anything or had any issues, to let him know so he could get it resolved. The continental breakfast was from 7am-9am which consisted of scrambled eggs, biscuits & gravy, waffles, cereal, and juice/coffee. There was plenty of lighting outside of the hotel so it made us feel more secure, although we prefer it to be extremely dark in our room we had a blanket in the car that we hung up so it was perfect for us. The bed was very comfortable and the AC worked great and was very cold...which again we prefer. The only issues was the shower head was really low for anyone over 5 foot 6 inches, we brought it up to Berry as we were checking out and heading home and he stated that we should have told him earlier that way he could install an extension for us. All of the linens where clean but you could tell they were a little worn. He is in the process of updating the hotel but it is just him and a few employees working with an older hotel. We are very picky about where we stay and we will definitely be back there. Good quality for the price.
The first thing I do when I check into a motel is go into the room and move the bedding to get to the mattress and box spring to check them for signs of bed bugs. I am proud to say this room was free of any bugs. It was clean, the fridge and microwave were clean. My only complaint about the room would be no coffee pot if I did not travel with my own. The complaint about the motel itself was no ice machine that we seen and the breakfast was not very good, but for me it was fine as I only had a waffle and a bowl of cereal. If you are looking for a meal with meat, potatoes, etc like most motel breakfasts you won't find that, they may have had eggs but I am not sure. They do have cappucinno but it tasted watery and my husband said the juice was overly sugary tasting. The staff was great, the man in the office was always there. I wondered if he ever left the front desk or the sofa in the lobby. This is a good thing so please do not misunderstand, he was there, he was friendly, he was attentive. We stayed 3 nights and he is the only one we seen at the desk. Good price, good service, good rooms, highly recommend!
- Check-in02:00 PMCheck-out11:00 AM
- the hotel doesn't have any smoking rooms at the entire property.
- Pets are not allowed.
- seasonal pool is available at the hotel from March to September
- Check-in start time: 2:00 PM; check-in end time: 10:30 PM
- Early check-in is allowed at an additional cost of $10 per hour depending on the availability of the same room category.
- The primary guest must be at least 18 years of age to be able to check into the hotel.
- The property does not have 24 hour front desk
- To check-in, guests will need to present valid identification at the hotel. These include Driver's licenses or other state photo identity cards issued by the Department of Motor Vehicles (or equivalent), government-issued passports, US government-issued IDs if driver's license is not available. A credit card, debit card or cash deposit may be required at check-in for incidental charges