Payments/Refunds/Invoices

What is the cancellation & refund policy of OYO?
We do not charge cancellation fees for bookings cancelled within 10 minutes of creating the same booking. Any amount paid will be refunded. We would ...
Thu, 21 Jul, 2016 at 6:14 PM
How much time does it take for the amount to get credited?
We hate to make you wait and that’s why after the successful processing of a refund, it takes 7-14 working days for the amount to get credited to you...
Thu, 21 Jul, 2016 at 8:11 PM
How do I get refunds processed for cancelled bookings ?
The amount gets automatically refunded to the source within 7-12 working days if you have a prepaid booking. If in case you do not receive the refund in s...
Fri, 15 Jul, 2016 at 4:59 PM
How can I get my payment voucher for my stay?
The payment voucher is sent automatically to your registered E-mail ID once you checkout. You can also request it through bookings@oyorooms.co...
Thu, 21 Jul, 2016 at 6:18 PM
Where do I get the invoice for my stay?
The invoice for your stay will be provided by the hotel during checkout. Make sure you collect it at the hotel.
Thu, 21 Jul, 2016 at 6:32 PM