Sunday Hevea Hotel and Resort

RahulPandey·04 Jul 2025

4

The rooms are beautifully decorated and quite spacious, offering great value for the price. While the breakfast could use some improvement and the hospitality was not as warm as expected, the location is fantastic. There’s plenty of parking for guests with cars, and it’s conveniently close to a church, a Seven-Eleven, and fast food options like McDonald’s. It’s also a short distance from Clark airport, making it an ideal stop for travelers before their flights, which is why we chose this hotel. We were really happy with the two-bedroom apartment-style room; it was very roomy, well-designed, and perfect for a family stay. Our daughter loved having her own room with a TV. The apartment featured a kitchen area, a living room, and two spacious bedrooms, each with its own bathroom. The room itself was impeccable and incredibly comfortable, and the price was very reasonable. However, the breakfast left something to be desired. I’m not particularly picky about food, but I think the breakfast options at this hotel could definitely be better. I also found the staff to be less friendly and welcoming than I had hoped, which was surprising since I usually find Filipino hospitality to be exceptional. My family and I noticed a lack of warmth from the staff, which was disappointing given how lovely the hotel is. Lastly, I had an unexpected encounter with a cockroach in the bathroom one evening, and my fiancé had to trap it under a glass. When I brought this to the attention of the reception and even showed them a picture of the trapped cockroach, the response was rather dismissive. After checking out, the staff member simply offered an apology, which didn’t quite feel adequate.

Abdulrashid·06 Jul 2025

4

We arrived at the hotel late at night after a whirlwind day filled with travel, a hike, and a bit of last-minute Christmas shopping (I know, quite the mix!). Upon our arrival, we were greeted by the most wonderful staff. Unfortunately, the air conditioning in our booked room was not working, but before we even stepped inside, they offered us an upgrade to their suite, which is the largest and finest room in the hotel. The property manager was there to help us, and her kindness truly made our day! Little did she know that my partner and I were dealing with some personal stress and mourning the loss of my dad, so this gesture was incredibly uplifting for us. We felt like royalty! Plus, we finally got the relaxation we desperately needed. The view from our room was breathtaking, the comfort level was outstanding, and the space was so generous. In the morning, we enjoyed a delightful breakfast from their buffet and had a great time swimming in the pool. I would absolutely love to return and explore the surrounding area. Right in front of the hotel, there are several restaurants and cafes that exude a charming European atmosphere. I can’t wait for our next visit! A huge thank you to all the staff at Heavea; we will definitely be back! 🫶