Our customers will now be eligible for a free stay after every 5 night stays. This is an initiative to boost travel in post-pandemic India. The free room night offer will be available to the Gold members of our loyalty program called Wizard. Designed for the frequent traveller in India, Wizard will also offer upto 10% discount on OYO’s Wizard hotels across India, and a lot more.
With over 9.2 million members, our Wizard program is one of the largest loyalty programs run by leading travel or food brands in India & the largest in the budget category segment in India. Designed to enable travellers, our loyalty program aims to reward our regular customers. India, Delhi, Bangalore and Hyderabad are the top subscriber markets for this program.
At present, OYO Wizard is available across 3 tiers – Wizard Blue, Wizard Silver and Wizard Gold. As a member, Gold customers are entitled to one free stay per year after five nights stayed at OYO. Wizard Silver and Blue customers can enjoy a reward stay on their seventh and eight nights respectively. In addition to this, Gold members are also eligible for unlimited ‘Pay at hotel’ bookings rather than having to prepay for their bookings. We have also tied up with 13+ renowned brands such as Dominos, Lenskart, Rebel Foods, Gaana, among others to offer discount coupons and vouchers to our Wizard club members.
Speaking on the launch of the revamped loyalty program, OYO Wizard, Shreerang Godbole, SVP – Product & Chief Service Officer – OYO said, “OYO caters to value conscious customers, be it families, friends, small business or even employees of large corporates. Our incentives such as free room nights and discounted stays give yet another compelling reason for them to choose to stay at OYO repeatedly. Our share of nights booked by repeat customers in India was over 70% in the year ended March 31, 2021. We believe that our improved loyalty offerings will appeal a lot to this large customer base.”
We offer our customers a slew of features to ease and enhance their booking experience, such as the 3 steps booking process on the OYO App, browsing storefronts based on location, among others. Our zero cancellation fee policies are also designed to offer the best customer experience for today’s evolved travellers.
This summer, we had witnessed two record breaking festive weekend bookings in April 2022. Over the Good Friday and Vishu week, we had clocked in 8 lakh bookings, the highest ever in 2022, surpassing New Years, which is usually a high demand holiday. Furthermore, as per our Mid-Summer Vacation Index 2022, every 1 in 2 Indian travellers had plans to head out on their first trip since 2020 and approx. 94.8% of respondents wish to travel domestically. Keeping in mind this steady surge in travel, Wizard customers are set to benefit from our loyalty program.
Frequent travellers can become a Wizard member by downloading the OYO app and clicking on the top left menu, which leads to the Wizard homepage. Here, users can select between Wizard Blue, Gold and Silver memberships. Alternatively, users can also click on the Wizard banner accessible on the homepage of our app.