In continuation of our commitment to support our hotel owners in succeeding and achieving high levels of customer satisfaction we recently hosted the first Partner Advisory Council meeting in Delhi under the aegis of OYO Partner Engagement Network (OPEN) – the ongoing year-long commitment of support and engagement with 10,000+ asset owners across the country.
Our Partner Advisory Council, under OPEN, is a unique opportunity for our hotel owners, OYO India SA leadership and respected third party policy and legal luminaries to represent the interests of the OYO Hotels network across the country.
The current inaugural composition of the OYO India Partner Advisory Council includes the following members:
- Mr. Vinod Zutshi, IAS, Former Secretary of Ministry of Tourism
- Mr. V.K.Duggal, IAS, Former Home Secy and former Manipur and Mizoram Governor
- Mr. N.R. Wasan, IPS, Former Director-General of Bureau of Police Research and Development
- Ms. Kiron Prabhakar, Partner & Founder, PAV Law Offices
- Mr. Arup Borthakur, Asset owner from Jorhat, Assam
- Mr. Ravi Tak, Asset owner from Jaipur
- Mr. Amol Dhir, Asset owner from Agra
- Mr Uttam Ichake, Asset owner from Pune
- Mr. Aditya Ghosh, CEO, OYO India and South Asia
- Mr. Rakesh Prusti, General Counsel, OYO
- Mr. Ayush Mathur, Chief Supply Officer, OYO India and South Asia
The first meeting of the Partner Advisory Council held in Delhi, was quite fruitful where members stressed on the need of evolving the relationship between us and our asset owners and how the Council would act as a crucial forum for discussion on relevant matters and programs for asset owner advancement. The meeting saw multiple objectives being established with respect to discussion on determining micro and macro issues and supporting asset owners by jointly realizing the potential of the hospitality industry in India.
Presenting the pillars of OPEN to the Council, namely, Business, Growth, Engagement and Recognition, and the various initiatives OYO has been undertaking for each of these key pillars, Aditya Ghosh, CEO, India & South Asia mentioned, “The suggestions and discussions in the first meeting of OYO India’s Partner Advisory Council lays a strong foundation for what’s to follow. By identifying key areas of improvement and closing plan of actions quickly for activities such as provisioning dedicated hotel management resources, improving brand awareness for mid-market brands and investing in quality checks aggressively, a lot of progress has been made already and we will look to share updates as well as highlight areas for further improvement in our next meeting in September.”
Under OPEN, we have launched a slew of initiatives including a dedicated microsite, Co-OYO app for asset owners, Cash in Bank business advances (Over INR 45 crore has been disbursed to hotel owners and there is an INR 170 crore disbursal pipeline) and a pan-India Partner Privilege Program to reward and recognise top-performing hotel owners.
We are on a mission to create quality living spaces and make it accessible and affordable for millions of our customers and we cannot do this without the active support and encouragement from our asset owner partners. We place immense trust in our 10000+ strong asset owner community across 300 cities in India and aim to continue to innovate and provide the necessary support and assistance to our growing entrepreneurial network.